
Family Mediation Services
Work things out together — without going to court.
With the support of an experienced, neutral mediator, you can work through issues, make decisions together, and reach practical agreements that help you move forward with confidence.

What is mediation?
Mediation is a confidential process where you and the other party work through issues together with the support of a neutral mediator.
The mediator doesn't take sides or make decisions. They guide the conversation, help explore options, and support everyone to work towards an agreement.
Sessions can take place in person or online, over one or more sessions depending on what's needed. Lawyers and other specialists can be involved where appropriate.
Any outcomes are reached by agreement, meaning you stay in control of the decisions being made.
Why choose mediation?
Mediation gives people a more practical, private, and constructive way to work through issues — without the cost, delay, and pressure of going to court.
You stay in control
You make the decisions — not a judge. Outcomes are reached by agreement, meaning the people involved stay part of the process from start to finish.
Move forward sooner
Mediation is often significantly faster than traditional court proceedings. Once both parties are ready to engage, we can usually begin the process within 10 days — allowing people to focus on resolving issues constructively rather than becoming caught in lengthy and costly disputes.
Keep things private
Everything discussed through mediation remains confidential. There are no courtrooms, public hearings, or public records of sensitive personal matters.
Focus on practical outcomes
Agreements are shaped around real-life situations, making them more workable day to day and easier to carry forward beyond the process.
Protect important relationships
A more constructive and less adversarial process can help preserve communication and respect — particularly where relationships continue beyond the dispute.
A more flexible process
Sessions are arranged around the people involved, with flexibility around timing, pace, where you meet – including online – and how the process moves forward.
Online mediation
Mediation that fits your schedule.
Online mediation follows the same confidential process, with the same experienced mediators. You simply join from wherever suits you.
Quicker to get started
No waiting on court dates or meeting rooms. Sessions are arranged around your schedule.
More convenient
No travel or time off work. Family members can join from different cities, or even different countries.
Less stressful
Join from your own space, without needing to be in the same room as the other party.
How it works
- 1Your case manager sets up the session and sends everyone a link to join.
- 2Each person joins from their own space, on a phone, tablet or computer.
- 3Your mediator guides the conversation, just as they would in the room.
What you'll need
- A quiet, private space
- A device with a camera and microphone
- A reliable internet connection
Is mediation right for you?
Mediation works best when both parties are willing to engage and explore a way forward together.
- You don't need to agree on everything to begin — just be open to the conversation.
- If you're feeling unsure, that's completely normal. Most people who come to us have never been through mediation before.
- Your mediator is there to create a safe, constructive space where everyone has the opportunity to be heard and work towards a solution together.
- If travel, work or family commitments make it hard to meet in person, online mediation can make it easier to take part.
What happens next
You don't need to have everything figured out before reaching out.

01.
Start with a consultation or application
We'll help you understand your options and the best next step.
01.
Start with a consultation or application
We'll help you understand your options and the best next step.


02.
We assess the situation
We understand the issues involved and ensure the right process is in place.
02.
We assess the situation
We understand the issues involved and ensure the right process is in place.


03.
We prepare everything
We coordinate the people, agreements, and practical arrangements.
03.
We prepare everything
We coordinate the people, agreements, and practical arrangements.


04.
You move forward
The right specialist guides you through the process with clarity and support – in person or online.
04.
You move forward
The right specialist guides you through the process with clarity and support – in person or online.

Not sure if this is the right path?
You don’t have to figure that out on your own.
We can talk through your situation and help you understand whether mediation is the right next step — or if another approach might suit you better.
Book a free phone consultation