Support services for domestic violence

Support, advocacy, and safety services for those affected by abuse and violence.

Emergency & Immediate Danger
If anyone is in immediate physical danger, call Police on 111. If it is unsafe to speak after dialing 111 from a mobile, press 55 when prompted by the operator (the "Silent Call" procedure) to let them know it is a genuine emergency.

Family Violence Specialist Services | Ministry of Justice

An official government guide providing clear information on court protection orders, safety programmes, and direct referral pathways to specialist family violence support services across New Zealand.

Family Violence Information Line (Are You OK)

A free, confidential national helpline providing information, support, and local service referrals for anyone experiencing, witnessing, or wanting to prevent family violence.

Shine

A specialist domestic violence service providing free helpline support, risk assessment, safety planning, refuge accommodation, and dedicated adult and child advocacy programmes.

Victim Support | Manaaki Tāngata

A nationwide community organisation offering free, confidential 24/7 emotional support, practical assistance, and justice system navigation for victims of crime, trauma, and family violence.

Women’s Refuge | Te Whare Whakaruruhau o Aotearoa

The leading national organisation providing free, confidential 24/7 crisis support, safe emergency accommodation, advocacy, and community education for women and tamariki experiencing family violence.

Safe to Talk | Kōrero mai, ka ora

A free, confidential 24/7 national sexual harm helpline offering support, information, and referral pathways via call, text, webchat, or email for anyone affected by sexual violence.

Change Is Possible (ChIP)

A specialist community service offering stopping-violence programmes, counselling, and accountability-focused support services for men looking to build healthy, non-violent relationships.

Pet Refuge NZ

A nationwide charitable organisation providing temporary, safe shelter and veterinary care for pets affected by family violence, helping owners leave abusive situations safely.