Shona Hickey

FDR Mediation | Preparation for Mediation | General Mediation | Elder Mediation

Ngati Mutunga ki Wharekauri/Taranaki

I have a family of 4 (Adult) children and 5 Grandchildren.

I have had a long-term goal to work in the field of Family Dispute Resolution. I have a particular interest in ensuring Tamariki/Children have an opportunity to make meaningful contributions to finding workable solutions for issues that impact on the whanau/family.

I originally trained as a Primary School Teacher and taught for a number of years in NZ and Australia. When my family of 4 went to school, I rejoined the workforce as a teacher.

In the late 1980’s I joined the Office of the Race Relations Conciliator for 6 years. This was where I had my first taste of Mediation and Facilitation. I subsequently worked in Community Development roles, as a Consultant to the Not-for-Profit/Voluntary sector, in Adult Education focusing on Treaty of Waitangi Training and Managing Te Ture Manaaki O Rehua/Maori Legal Services in Christchurch for 6 years. During this time I trained in Restorative Justice Practice.

In 2005, I managed the Christchurch Refugee and Migrant Centre and continue to provide volunteer assistance for Christchurch Resettlement Services.

For 10 years, until December 2017, I worked as an Employment Mediator for MBIE.

I am LEADR Trained and Accredited, attained Advanced Skills in Employment Mediation in 2016 and FDR Provider Accreditation in 2018.


Restorative Justice Facilitator
LEADR Accreditation 2016
FDR Provider Accreditation, 2018


Languages: English
Areas of Expertise:
  • Adult Family and Elder Care
  • Extended Family Issues
  • Multi-Cultural Relationships
  • Parenting/Care and Contact Issues
Experience with specific cultural, religious, ethnic, or gender groups:
  • Maori
  • The deaf community
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